Refund policy
All Sales are Final Policy
We appreciate your business at Trujoy Beauty Supply LLC. Please review our policy on returns and exchanges below:
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No Return or Exchange Policy:
- All sales are final. We do not accept returns or exchanges on any products unless you have received the wrong item or the product arrives damaged.
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Exceptions:
- You may request a return or exchange only in the following cases:
- You have received the wrong item.
- The product arrives damaged.
- You may request a return or exchange only in the following cases:
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Timeframe for Exceptions:
- If you receive the wrong item or the product is damaged, you must contact us within 7 days of receiving the item.
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How to Initiate a Return:
- To start a return, please contact us at ksh@trujoybeauty.com.
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Contact Information:
- For any inquiries or concerns regarding returns, please reach out to us at ksh@trujoybeauty.com.
Please note that any requests for returns or exchanges outside of the specified conditions will not be entertained.
Thank you for your understanding and cooperation.